Refund policy

Return & Refund Policy for Books, Journals & Trackers

At Belle Book Studio, many of our journals, books, planners, and trackers are printed to order through our trusted fulfillment partner, Lulu Direct. Because each item is custom printed specifically for your order, we are unable to accept returns or exchanges for buyer's remorse or ordering mistakes.

Eligible for a Replacement or Refund

If your order arrives:

  • Damaged
  • Defective
  • Misprinted
  • Incorrect

please contact us within 48 hours of delivery at hello@bellebookstudio.com.

To help us resolve your issue as quickly as possible, please include:

  • Your order number
  • A description of the issue
  • Clear photos of the product
  • Photos of the packaging (if applicable)

We'll review your claim and, if approved, arrange for a replacement or refund.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Printed journals
  • Guided journals
  • Planners
  • Symptom trackers
  • Paperback books
  • Hardcover books
  • Workbooks
  • Digital downloads
  • Personalized or custom products

Digital Products

Due to the nature of digital products, all digital product sales are final. Once a digital product has been purchased or downloaded, it cannot be returned, exchanged, or refunded.

Questions?

If you have any questions regarding your order, please contact us at:

hello@bellebookstudio.com

We're always happy to help.

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Return & Refund Policy for Gift Boxes & Accessories

At Belle Book Studio, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Return Eligibility

You may request a return within 14 days of receiving your order.

To be eligible for a return, your item must be:

  • Unused

  • In its original condition

  • In its original packaging

  • Accompanied by proof of purchase

To start a return, please email hello@bellebookstudio.com with your order number and the reason for your return. If your return is approved, we'll provide instructions for returning your item.

Non-Returnable Items

The following items are not eligible for return:

  • Opened self-care or wellness products (if applicable)

  • Personalized or custom-made items

  • Digital products

  • Gift cards

  • Clearance or final sale items

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or you receive the wrong item, contact us within 48 hours of delivery at hello@bellebookstudio.com.

Please include:

  • Your order number

  • A description of the issue

  • Clear photos of the item

  • Photos of the packaging (if applicable)

We'll review your request promptly and work to provide the best possible resolution, which may include a replacement or refund.

Return Shipping

Customers are responsible for the cost of return shipping for all approved returns unless the return is the result of:

  • A damaged item
  • A defective product
  • An incorrect item shipped by Belle Book Studio

If the return is due to our error, Belle Book Studio will provide instructions and cover the cost of the return or replacement.

Original shipping charges are non-refundable unless the return is the result of our error.

Refunds

Once your returned item has been received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may require additional time to process and post the refund.

Questions?

If you have any questions about your order or return, we're happy to help.

Email: hello@bellebookstudio.com