Refund & Return Policy
At Belle Book Studio, we want you to feel confident in your purchase. If there is an issue with your order, we are here to help.
14-Day Return Policy
You have 14 days from the date of delivery to request a return.
All digital products are final sale and are not eligible for returns or refunds.
Return Eligibility
To be eligible for a return, your item must:
• Be unused and in the same condition that you received it
• Be returned in its original packaging
• Include proof of purchase or order confirmation
Returns that do not meet these conditions may not be accepted.
How to Request a Return
To start a return, please contact us at:
Please include your order number and a brief description of the issue so we can assist you.
Returns must be approved before items are sent back.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
If your return request is approved, we will provide instructions on where to send your return.
Items sent back without prior approval may not be accepted.
Damaged or Incorrect Items
Please inspect your order upon arrival.
If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery so we can review the issue and help resolve it.
Exchanges
If you would like a different item, the easiest option is to return the original item (once approved) and place a new order.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card company to process and post the refund.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you may have the right to cancel or return your order within 14 days, provided the item meets the return eligibility conditions outlined above.
